Terms & Conditions
Last revision: May 21, 2020
Welcome and thank you for your interest in Dose Clothing LTD.
The following Terms and Condition govern and apply to your use of reliance upon this website maintained by Dose Clothing (the “Website”).
Your access or use of the Website indicates that you have read, understand and agree to be bound by these Terms and Conditions and any other applicable laws, statues and/or regulations. We may change these Terms and Conditions at any time without notice, effective upon its posting to the Website. Your continued use of the Website will be considered your acceptance to the revised Terms and Conditions.
- AGE RESTRICTION
You must be at least eighteen (18) years of age to use this website or any services contained herein. Your access or use of this Website indicates your representation that you are at least eighteen (18) years of age. We assume no responsibility or liability for any misrepresentation of your age.
- INTELLECTUAL PROPERTY
All intellectual property on the website is owned by us, which includes materials protected by copyright, trademark, or patent laws. All trademarks, service marks and trade names are owned, registered and/or licensed by us. All content on the website, including but not limited to text, software, code, designs, graphics, photos, sounds, music, videos, applications, interactive features and all other content is a collective work under Canadian and other copyright laws and is the proprietary property of the company; all rights reserved.
- USE OF COMPANY MATERIALS
- ACCOUNT AND ACCOUNT USE
If your use of the Website requires creating an account identifying you as a user of the Website:
- You are solely responsible for your Account and the maintenance, confidentiality and security of your Account and all passwords related to your Account, and any and all activities that occur under your Account, including all activities of any persons who gain access to your Account with or without your permission;
- You agree to immediately notify us of any unauthorized use of your Account, any service provided through your Account or any password related to your Account, or any other breach of security with respect to your Account or an service provided through it, and you agree to provide assistance to us, as requested, to stop or remedy any breach of security related to your Account, and
- You agree to provide true, current, accurate and complete customer information as requested by us from time to time and you agree to promptly notify us of any changes to this information as required to keep such information held by us current, complete and accurate.
When you make a purchase on the Website, you agree to provide a valid instrument to make a payment. Your total price may include taxes, fees, and shipping costs, there may also be taxes charged at your local residency, all of which you are responsible for.
When you provide a payment instrument to us, you confirm that you are permitted to use that payment instrument. When you make a payment, you authorize us (and our designated payment processor) to charge the full amount to the payment instrument you designate for the transaction. You also authorize us to collect and store that funding instrument, along with other related transaction information.
If you pay by credit or debit card, we may obtain pre-approval from the issuer of the card for an amount as high as the full price. If you cancel a transaction before completion, this pre-approval may result in those funds not otherwise being immediately available to you.
We may cancel any transaction if we believe the transaction violates these Terms, or if we believe doing so may prevent financial loss.
In order to prevent financial loss to you or to us, we may contact your funding instrument issuer, law enforcement, or affected third parties (including other users) and share details of any payments you are associated with, if we believe doing so may prevent financial loss or a violation of law.
- SALE OF GOODS AND SERVICES
We sell goods or services and allow third parties to sell goods or services on the Website. We undertake to be as accurate as possible with all information regarding goods and services, including product descriptions and images. However, we do not guarantee the accuracy or reliability of any product information and you acknowledge and agree that you purchase such products at your own risk.
- SHIPPING, DELIVERY AND RETURN POLICY
You agree to ensure payment for any items you may purchase from us and you acknowledge and affirm that prices are subject to change. When purchasing a physical good, you agree to provide us with a valid email and shipping address, as well as valid billing information, We reserve the right to reject or cancel an order for any reason, including errors or omissions in the information you provide to us. If we do so after payment has been processed, we will issue a refund to you in the amount of the purchase price. We also may request additional information from you prior to confirming a sale of any of our products. For the sale of physician products, we may pre-authorize your credit or debit card at the time you place the order or we simply charge your card upon shipment. You agree to monitor your method of payment. Shipment costs and dates are subject to change from the costs and dates you are quoted due to unforeseen circumstances.
For any questions, concerns, or disputes, you agree to contact us in a timely manner at the following:
At Dose, we accept returns only for products that are:
- An incorrect item
- A defective item
Please send us an email within 7 business days of receiving the item. Dose will provide replacement or refund on the products with conditions listed above.
We provide exchanges to items that do not fit or are unsatisfactory to our customers. The amount will be returned as store credits. Dose will also provide a return shipping label.
- ACCEPTABLE USE
You agree not to use the website for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the website in any way that could damage the Website, the services or the general business of Dose Clothing.
You further agree not to use and/or access the website:
- To harass, abuse, or threaten others or otherwise violate any person’s legal rights;
- To violate any intellectual property rights of us or any third party;
- To upload or otherwise disseminate any computer viruses or other software that may damage the property of another;
- To perpetrate any fraud;
- To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme;
- To publish or distribute any obscene or defamatory material;
- To unlawfully gather information about others.
- PROTECTION OF PRIVACY
Through your use of the Website, you may provide us with certain information. By using the website, you authorize us to use your information in Canada and any other country where we may operate.
When you register for an account, you provide us with a valid email address and may provide us with additional information, such as your name and/or billing information. Depending on how you use our website, we may also receive information from external applications you use to access our Website, or we may receive information through various web technologies, such as cookies, log files, clear gifs, web beacons or others.
We use the information gathered from you to ensure your continued good experience on our Website, including through email communication. We may also track certain of the passive information received to improve our marketing and analytics, and for this, we may work with third-party providers.
If you would like to disable our access to any passive information we receive from the use of various technologies, you may choose to disable cookies in your web browser. Please be aware that we will still receive information about you that you have provided, such as your email address.
- REVERSE ENGINEERING & SECURITY
You may not undertake any of the following actions:
- Reverse engineer, or attempt to reverse engineer or disassemble any code or software from or on the website.
- Violate the security of the Website through any unauthorized access, circumvention of encryption or other security tools, data mining or interference to any host, user or network.
- DATA LOSS
We are not responsible for the security of your account or content. Your use of the Website is at your own risk.
You defend and indemnify Dose Clothing and any of its affiliates and hold us harmless against any and all legal claims and demands, including reasonable attorney’s fees, which may arise from or relate to your use or misuse of the website, your breach of these terms and conditions, or your conduct or actions. We will select our own legal counsel and may participate in our own defense, if we wish to so.
- SERVICE INTERRUPTIONS
We may need to interrupt your access to the website to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that your access to the website may be affected by unanticipated or unscheduled downtown, for any reason, but that we will have no liability for any damage or loss caused as a result of such downtime.
- TERMINATION OF ACCOUNT
We may, in our sole discretion, suspend, restrict or terminate your account and your use of the Website, effective at any time, without notice to you, or any reason, including because the operation or efficiency of the website or our or any third party’s equipment or network is impaired by your use of the Website, any amount is past due from you to us, we have received a third party complaint which relates to your use or misuse of the Website, or you have been or are in breach of any third party providers of services, merchandise or information, of any suspension, restriction or termination of your access to the Website.
- DISCLAIMERS; NO WARRANTIES
Your use of the Website is at your sole and exclusive risk and any services provided by us are on an “as is” basis. We disclaim any and all express or implied warranties of any kind, including, but not limited to the implied warranty of fitness for a particular purpose and the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. We make no warranties as to the reliability or accuracy of any information on the website or obtained through the services. Any damage that may occur to you, through your computer system, or as a result of loss of your data from your use of the Website is your sole responsibility and we are not liable for any such damage or loss.
- LIMITATION ON LIABILITY
We are not liable for any damages that may occur to you as a result of your use of the Website, to the fullest extent permitted by law. The maximum liability of Dose Clothing arising from your use of the Website is limited to the greater of one hundred ($100) Canadian Dollars or the amount you paid to Dose Clothing in the last six (6) months. This applies to any and all claims by you, including, but not limited to, lost profits or revenues, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind.